Frequently Asked Questions – Resting Beef Face

Frequently Asked Questions – Resting Beef Face


Ordering & Payment

Can I pay with credit or debit card at Resting Beef Face?

Yes! We accept major credit cards and e‑transfers for Canadian orders. Payments are securely processed through our checkout system.

Do you offer gift cards or promo codes?

Not at this time, but we occasionally run special promotions and discounts. Follow us on Instagram or subscribe to our newsletter to stay updated.


Shipping & Delivery

Do you offer international shipping from Canada?

Currently, we ship only within Canada. We’re working on international shipping options, expected to launch later in 2026.

How long does shipping take?

Shipping within Canada usually takes 5–10 business days after your order is processed. Delivery times may vary depending on location.

Can I track my order?

Yes! Once your order ships, you’ll receive a tracking number via email.

Do you offer free shipping?

Yes! Orders over $70 qualify for free standard shipping within Canada. Orders under $70 have a flat shipping fee of $20.


Products & Ingredients

Are Resting Beef Face products safe and chemical‑free?

Absolutely. All our products are formulated with grass‑fed tallow and natural ingredients, without synthetic chemicals, parabens, or harmful additives.

Are your products tested on animals?

No. We never test our products on animals. Our formulations are cruelty‑free. However, we do often test on ourselves.

Can I use your products if I have sensitive skin?

Yes, tallow is naturally gentle and nourishing, suitable for most skin types. We always recommend patch-testing a small area first, especially if you have extremely sensitive or allergy-prone skin.

Do your products contain allergens like nuts or gluten?

Our products are generally nut-free and gluten-free, but we always recommend reviewing the ingredients list on each product page.


Usage & Care

How should I store my Resting Beef Face products?

Store your tallow balms in a cool, dry place away from direct sunlight. This helps maintain their texture and extend shelf life.

How often should I use tallow skincare products?

You can use tallow balms daily — morning or night. A small amount goes a long way, so start with a pea-sized portion and adjust as needed.

Can I layer tallow with other skincare products?

Yes! Apply lighter serums or oils first, then layer tallow on top to lock in moisture.


Returns & Refunds

What is your return policy?

We accept returns on unused products within 14 days of delivery. For issues with a purchase, please contact us so we can resolve it quickly.

How do I request a refund?

Email us at hello@restingbeefface.com with your order number and reason for the refund. We’ll process it as soon as possible.